1. What services does Infinity Risk Management Ltd provide?

We specialise in motor risk management consultancy, offering:

Motor risk assessments to identify vulnerabilities in fleet and driver operations.
Tailored risk reduction strategies to minimise claims and enhance safety.
Claims data analysis to identify trends and recommend preventative measures.

2. How does Infinity Risk Management handle my personal data?

We take data privacy seriously. Personal information collected via our website (e.g., through the Contact Form) is securely stored in Microsoft 365 systems. Data is only used to respond to your enquiries or deliver agreed services. For more details, see our Privacy Policy.

3. How does Infinity Risk Management ensure data security?

We implement robust security measures, including:

Encrypted communication via Microsoft Outlook.
Secure data storage using Microsoft 365 and OneDrive, both GDPR-compliant platforms.
Restricted access to data, with all devices password-protected and biometric-enabled.

4. Do you work with clients outside the UK?

Our primary operations are based in the UK, and we comply strictly with GDPR. For clients outside GDPR-aligned jurisdictions, we follow additional steps to ensure compliance with local regulations.

5. How long do you retain personal information?

We retain personal data for as long as necessary to address your enquiry or fulfil our services, typically no longer than 6 months unless legally required.

6. What should I do if I have a complaint or need to report a concern?

If you have a complaint or concern regarding our services or how your data is handled, you can contact our Data Protection Officer:

Email: n.totten@infinityriskmanagement.co.uk
Address: 207 Knutsford Road, Warrington, WA4 2QL

7. Do you share personal information with third parties?

We do not sell or rent your personal data. We only share information with trusted partners (e.g., hosting or analytics providers) when necessary to deliver our services or comply with legal obligations.

8. How can I contact Infinity Risk Management Ltd?

You can reach us via:

Email: n.totten@infinityriskmanagement.co.uk
Contact Form: Available on our website.
Write to: Infinity Risk Management Limited
207 Knutsford Road
Grappenhall
Warrington
Cheshire
WA4 2QL

9. How do I update or request deletion of my personal data?

You can contact us directly at n.totten@infinityriskmanagement.co.uk to request updates, corrections, or deletion of your personal data, as per your rights under GDPR.

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